Guide use to iTunes M4V Converter and find answers to solve technical issues.
Guide use to Spotify music converter and find answers to solve technical issues.
Guide use to Apple Music Converter and find answers to solve technical issues.
Frequently Asked Questions on M4VGear
Q1. What can i do with the trial version?
M4VGear provides trial versions for your free downloading and testing. The features are the same as the full version. However, you are only allowed to convert 1 minute of each video with the trial version. After you have purchased the full version, you will receive the registration email and registration code to unlock the program and turn the trial version to full version.
Q2. I haven't received any emails with registration information, how can I get it after purchasing?
Once your order has been validated, our system will automatically send the registration info to your e-mail within 2 hours. Then you can download the product you purchased and insert registration code to use full version. If you didn't receive it within 2 hours, perhaps it has been tagged as a SPAM or it's because of the delay of Internet or system glitches. You can contact our support team via email@example.com for help.
Q3. What should I do when I purchased the wrong product?
All programs provide a free trial version, and we suggest you try it before you purchase the license. If you realize you purchased the wrong product, please purchase the correct product first and contact us to refund your incorrect order within the refund period.
Q4. What kind of music or video does M4VGear support? What output format can it export?
M4VGear Converter can convert the iTunes movie Purchases and Rentals to MOV, MPG, MP4, M4V, AVI, M4A, VOB, etc. The Apple Music Converter or Spotify Music Converter can convert music files to MP3, AAC, AIFF, FLAC and WAV format.
Q5. What is your Refund Policy?
M4VGear provides a 5 or 30 days Money back guarantee, which depends on the subscription you ordered. Please find the (un)accepted circumstances in our Refund Policy.
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