Go to top

M4VGear Help Center

Online Help

Guide use to DRM Media Converter and find answers to solve technical issues.

Online Help

Guide use to Spotify music converter and find answers to solve technical issues.

Online Help

Guide use to Apple Music Converter and find answers to solve technical issues.

Guide

Guide use to iTunes Video Converter and find answers to solve technical issues.

Video Tutorials

Guide use to iTunes Video Converter and find answers to solve technical issues.

Get Free License

Help us translate M4VGear to your own language and win a free license.

Frequently Asked Questions on M4VGear

Q1. What can i do with the trial version?

M4VGear provides trial versions for your free downloading and testing. The features are the same as the full version. However, you are only allowed to convert 1 minute of each video with the trial version. After you have purchased the full version, you will receive the registration email and registration code to unlock the program and turn the trial version to full version.

Q2. I haven't received any emails with registration information, how can I get it after purchasing?

Once your order has been validated, our system will automatically send the registration info to your e-mail INSTANTLY (NOT within 2 days). Then you can download the product you purchased and insert registration code to use full version. If you didn't receive it within a half an hour, perhaps it has been tagged as a SPAM or it's because of the delay of Internet or system glitches. You can contact our support team via support@m4vgear.com for help.

Q3. What kind of music or video does M4VGear support? What output format can it export?

For M4VGear DRM Media Converter users, you can convert the iTunes Purchases and Rentals protected by DRM to MOV, MPG, MP4, M4V, AVI, 3GP, 3G2, FLV, MPEG, MP3, OGG, WAV, AAC, WMA, M4A, VOB, ect.

For Apple Music Converter or Spotify Audio Converter, you can convert Apple Music or Spotify music files to MP3, AAC, FLAC and WAV format.

Q4. What is your Refund Policy?

M4VGear provides 60 days Money back guarantee. Refunds will be only approved within this limited guarantee under the acknowledged situations. Please read our Refund Policy.

Contact Us for More Supports:

if you have any question or need any help,please feel to contacts us at for further help. Your satisfaction is the best gift for us!